New Regulations from CRC

The Colombian regulatory authority, CRC, has recently released two regulations concerning fixed internet services and mobile number portability. These regulations are currently open for public comment until July 19th. Additionally, the National Spectrum Agency (ANE) has disclosed plans for future regulations on electromagnetic fields.

Market Failures Addressed

CRC has identified 170 municipalities in the country experiencing market failures in carrier services, particularly in fixed internet data transmission between districts. As part of the project, regulatory measures are being considered to address and rectify the identified competition issues.

Mobile Portability Enhancements

Modifications have been made to the mobile portability process, including the elimination of the requirement to be current on service payments in order to initiate porting. The content of the message sent to users during the porting procedure has also been revised to prevent identity theft and fraud.

Furthermore, the new regulations mandate operators to verify the user's identity when transferring lines in prepaid mode, adding an additional layer of security and protection.

Commitment to Improvement

These regulatory updates demonstrate CRC's commitment to improving the quality and accessibility of fixed internet and mobile services in Colombia. By addressing competition challenges and enhancing the user experience, these measures aim to create a more competitive and consumer-friendly telecommunications market in the country.

Additional Information

New link: https://www.crcom.gov.co/es/proyectos-regulatorios/2000-38-3-6